Garage Door FAQs

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Frequently Asked Questions About Our Garage Doors & Services

At Comet Garage Doors (UK) Ltd, we understand that choosing the right garage door can come with a lot of questions. Whether you’re considering a new installation, a repair, or an upgrade, we’ve put together this handy FAQ guide to help you make an informed decision.

If you don’t see your question answered below, feel free to contact our expert team for personalised advice.

We supply and install a wide range of garage doors, including:

  • Roller garage doors – Space-saving, insulated, and secure.
  • Up & over garage doors – A cost-effective, classic choice.

Each type of garage door comes with customisation options, including colours, materials, and automation features.

The design of roller garage doors makes them a highly versatile and compact solution that boosts the space you have available inside your garage. They don’t need internal tracks along the ceiling, meaning that headroom is maximised. This makes them a great solution for garages with a lower ceiling or for garages where you intend to park taller vehicles.

This space-saving element also means that you have more room for storage if you intend to use your garage for something other than parking your car. They have smooth, relatively silent and efficient operation, making them a great choice when you want to minimise noise, such as in a residential setting.

Roller garage doors provide high levels of security, presenting a challenge to any would-be criminal. Because they do not require any open-out space, they maximise the available room on the drive, so you can comfortably park your car right up to the garage door, whether it’s open or closed.

Roller garage doors have a sleek and unfussy design, and a wide choice of controls are available for access. They can be fitted inside, in between or outside the structural opening of the garage.

Roller garage doors provide the ultimate in accessibility and convenience. Manually operated roller doors will typically include a sliding bar mechanism that locks internally into side channels. Automated roller garage doors will have a locking mechanism that is housed within the barrel that attaches to the sheet of slats.

Up and over garage doors are a type of overhead door that opens horizontally. They will usually consist of a single panel that swings out and up to the ceiling of the garage, but two panel options are also possible.

It’s a simple type of garage door that’s easy to install and use that also provides you with some flexibility in terms of panel design. Its simplicity, effectiveness, ease of operation and affordability makes it the most popular type of garage door installation.

The best garage door depends on your space, budget, and preferences. Consider:

  • Space availability – Roller doors open vertically, saving driveway space.
  • Security needs – Insulated and reinforced doors provide added protection.
  • Aesthetic preferences – Various finishes and colours are available to match your home.
  • Automation options – Choose between manual or motorised operation.

Our experts can guide you in selecting the best option for your property.

Yes! We provide garage door installation, servicing, and repairs across Newcastle upon Tyne and the North East, including areas such as Gateshead, Durham, Sunderland, Hexham, and Chester-le-Street.

Most standard garage doors can be installed within a day. Custom or complex installations may take longer, depending on specifications and additional features.

In most cases, no planning permission is required for replacing an existing garage door. However, if your property is listed or in a conservation area, special permissions may be necessary. If you’re unsure, our team can advise you.

Yes! We provide garage door servicing, maintenance, and repairs to keep your door in top working condition. Services include:

  • Replacing broken springs, cables, and locks
  • Fixing misaligned tracks and stiff rollers
  • Servicing electric garage door motors and remote systems
  • Full garage door realignment and balancing

We recommend an annual service check to prevent issues and extend the lifespan of your garage door.

Absolutely. Our garage doors come with high-quality locking systems and reinforced materials to ensure maximum security. Additional features like anti-lift technology, insulated panels, and remote-controlled access provide further protection.
Yes! If your current door is compatible, we can install an electric motor and remote-control system for added convenience. Our automation options include key fobs, smartphone control, and safety sensors.

If your automatic garage door isn’t responding, check the following:

  • Is the power supply connected?
  • Are the remote control batteries working?
  • Is there an obstruction in the tracks?

If the issue persists, contact our repair team, and we’ll diagnose and fix the problem.

Prices vary based on the type of door, materials, size, and additional features. Contact us for a free, no-obligation quote, and we’ll provide transparent pricing.
Yes, all our garage doors come with a manufacturer’s warranty, and our installations include a guarantee for quality workmanship.
At present, we do not offer finance options, but we provide competitive pricing and transparent quotes to help you plan your budget.